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A Message To Legal Tech: 4 Signs Winter Is Coming

A Message To Legal Tech: 4 Signs Winter Is Coming 1200 800 Raymond Blyd

After a couple of record breaking months during the Hottest Summer in Legal Tech,  I believe winter is upon us and here’s why.

#1 Lots of Legal, Little Tech

While Legal Startup numbers look spectacular, the reality is that the quality of startups is more of the same. Some geographies are doing better than others (see #4). However, the majority of registering startups are marketplaces, solo’s or niche practices that use simple & little tech. As the chart below illustrates, this year started very encouragingly. In January and February, Tech was winning. Yet in the heat of summer, the lead started to melt away. Clever company names will not disguise the fact, it is not tech you’re selling, it is just legal. This September we passed 40 again but don’t rejoice: since legal tech life should begin at 40.

[chart id=”3644″]

#2 Lacking Creativity

There is only so much spin and juice one can put on “Uber for legal” before you start smelling the rot. So I like to give a nod to Paper, who aims to automate the legal workflow associated with creating your business. By putting the legal flow in a UI instead of documents and making lawyers an “In-App” purchase. They also launched their site with an SSL Certificate or more commonly known as HTTPS. I’m not a security expert but I do feel more confident when sites have https. This makes Paper very rare on Angellist and I’m hoping to see more of them.

#3 Startup Winter

Angellist is preparing for winter because of a decelerating startup scene. They are not alone as Y Combinator, the world largest incubator, is also changing strategies. Both CB Insights (image below) and Mattermark are warning of a slowdown.  So I’m a bit bemused by the fact Legal is jumping on the accelerator. It takes, at best, 4 years for a business to find traction and 5 to flourish or exit. Moreover, if your startup is selling to the legal professionals market beware. Law firms have notoriously long sales cycles and this will only become more fickle as market pressures mount on them.

winter-cbinsightsSo when the Pro’s pause, Legal steps on the gas. And that approach may work but I do see the benefits of breaking so bear with me..

***Mr. Robot Spoiler Alert***

While my head is still reeling from Mr. Robot season 2 finale, I captured an important message dubbed “Python Approach“. One of the characters explains that a python’s primary attacking tactic is to wait for its prey to come. Patiently tracking it over long periods of time and snapping it up when the time is right. As Dom states, Pythons can go up to a year without food.

******

In short, startups should not expect Capital to be heading their way, so it’s time to bootstrap and focus on the other C: Customers. Choose them well.

#4 A Bright Spot

There are bright spots, as seen in this video: Where do Legal Startups come from? In October, I’ll publish more stats so here’s a preview: it seems the rest of the world is picking up the slack and I see quality legal startups emerging from Asia and Africa. Diversity & necessity may be better drivers for quality startups than venture capital or accelerators.

The Summer of 2016: The Hottest on Record for Legal Startups

The Summer of 2016: The Hottest on Record for Legal Startups 2540 1316 Raymond Blyd

Last update: March 17, 2017

You may have missed it but June 2016 broke the single month record set this February with 44 legal startups registering on AngelList. Wait, there is more…

**Update Sep, 2:  Psst, in August we broke 56 **

Last year, I was curious to know how many legal ventures were seeking fame and fortune from the angels. In December, I wanted to know what types of legal operations would deliver us from hell. This June, I still noticed quite a few law firms masquerading but I’m expecting more startups to be aiming for the heavens. So I was pleasantly surprised by the June numbers. More so seeing May and June are historically not known for its highs.

[chart id=”712″]

June 2016 did not only break the record but we may have reached a tipping point: It can very well be the first time more startups registered from outside the US on AngelList.

[chart id=”3200″]

Where do Legal Startups come from?

I first suspected Canada but a closer look revealed India making quite a surge. However, if we break it down in continents, the western hemisphere, specifically the Americas, still outweighs the rest…with a little help from South America.

[chart id=”3207″]

Where to track more Legal Startups?

Recently, there has also been a flurry of legal startup trackers. Here’s a list of communities and enthusiast chasing startups:

I’m a member of the Legalpioneer community and since I couldn’t find similar listings, I created the last 2 Charts and Hunt lists. In doing so I realized that it’s particularly challenging to tag and categorize legal startups. Stanford and ‘Legal Tech – Mapping Disruption’ both have about 8 categories but differ on topics e.g. only eDiscovery, Research and Practice Management appear in both. In 2013, a Quora member listed 11 submarkets in the legal space but this was before the AI and Machine Learning era. Same goes for tagging: Stanford has 237 tags and Lawhackers around 69 after de-duplication. In short, we are in the midst of figuring out the Fog of Apps and after the dust has settled, we’ll know who solved the real pains.

Meanwhile, it’s great to see that we’re back on track in making this a summer to remember.

 

**Update Mar, 17 ’17: Fixed Australia tracker **

**Update Feb, 13 ’17: Germany and Australia tracker **

**Update Dec, 20: Robert J. Ambrogi**

**Updated Dec, 7: Y-combinator**

**Updated Aug, 5: Added Spain tracker**

**Updated Jul, 18: Canada  & CB Insights as trackers**

DESH 3: Smart Legal Tech on your Wrist

DESH 3: Smart Legal Tech on your Wrist 1920 1080 Raymond Blyd

A while ago I wrote that I did not believe in legal technology on your wrist. I changed my mind shortly thereafter but I was haunted by my wavering because: how would it work?

DESH

DESH debuted on June 17, 2013, in “DESH: Your Personal Legal Assistant with Sense.” The idea: a robot that ‘reads’ your legal matter and assists in making intelligent decisions. It was inspired by the rise of personal assistants such as Google Now and Mynd. Google Now tells me if I would encounter traffic wherever I am. Mynd calculates my travel time and notifies me when I should leave for my next appointment. Both need little configuration and run invisibly in the background. I envisioned DESH to do the same for your legal activity.

 

 

Loupe (prequel)

DESH actually originated from an earlier concept called Loupe. While DESH is a front-end, Loupe would be the backend. Loupe is a concept whereby the (search) engine would convert any information into a  legal context query. For example, if Loupe recognized an amount or a date it would check the meaning within a specific legal domain. Similar to how Wolfram Alpha calculates data within a certain domain. Loupe rules would be:

“ 10 million” in Competition Law → Cartels = fine

“ 10 million” in Competition Law → Merger = Acquisition Price

DESH (sequel)

In “Seymour: Maybe I Was Wrong About Legal Wearables” I realized why wearables would be especially significant for legal professionals: mobility. I believe legal counsels, like physicians, would travel from client to client with little or no time to pause and do stationary PC work. However, pride prevented me from reducing DESH to a mundane calendar app. I needed it to be this intelligent decision-making machine.

 

desh3

DESH (today)

Compromise: it’s both. Rational: if it were a smartphone app with more screen real estate it would make sense to have it do a lot of fancy #Robolaw. But on your wrist is a different story. While mobile is the starting point, providing simple straightforward data is the max on a ‘watch.’ Apple encourages “light interaction” and describes these as “glances.”

How it works

  1. Launch the app to ‘glance’ your legal activity progress*;
  1. Turn the dial or swipe up to reveal your legal activity in a calendar item.

*News is approx 75% read, Cases read at 30%, Contract drafting is at 15%. That’s it. Does this make any sense?

This article first appeared on Medium.

5 Confessions of a Trackaholic

5 Confessions of a Trackaholic 2000 940 Raymond Blyd
On Sunday, February 22, at precisely 16:44, my Fitbit Flex stopped syncing with my iPhone. I just finished 20 minutes on my elliptical trainer and I was feverishly waiting for my workout to appear…I realized I was shackled and gripped by the fear of losing my metrics. These stats made me healthy and happy so I didn’t want to let go…but should I?

 Fear Zero

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I was a pack-a-day smoker until one Wednesday, after recovering from yet another flu, I decided to quit. I wanted to see how long I could go without smoking a cigarette. Since my brain was a bit preoccupied suppressing nicotine urges I decided to ‘outsource’ keeping track of time to a robot.

Smoke Free keeps track of several metrics, but the most important one for me was: Time. I started with seconds, then minutes which turned into hours, days and weeks. With each new record, my fear grew that these stats would return to zero. That fear kept me going.

Most champions agree: retaining a crown is very different than winning it the first time.

What I learned: my most powerful motivator was not the excitement of achieving a new record but rather the fear of losing my stats.

Meanwhile, another war was raging in my body: Fat. I ballooned to a panda-like 84 kilos. According to every app I used to calculate this I was obese. Then I met this wonderful person who told me a little secret: You can eat whatever you desired and still lose weight…Wow! It’s incredible! I was super excited I found salvation and consciously downplayed what came after…by counting Calories.

Diet Disillusionment

 

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I set out to find the perfect robot to help with this minor calorie caveat. Myfitnesspal was the best because it did 3 things right:

  • Have a rich database including some obscure Suriname dishes
  • Was supported by a wide range of apps and services i.e. Argus,Runtastic’s Six Pack andPush Ups;
  • Most importantly: they did not hold my data hostage by playing nice with others.

Now everyone warned me it was a bad idea to quit smoking and diet at the same time but in hindsight, it was brilliant. I was literally consumed by thoughts of food for months while battling a nicotine addiction. Under duress, my brain couldn’t multi-thread and was forced to pick a craving. Each time it picked food over cigarettes.

What I learned: Hunger trumps nicotine hands down.

Calorie Cap

 

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I hit my goal of 75 kilo in 6 months -losing over 7 kilos in the process by trying to stick to 1470 calories-a-day.

While April- June were pretty tough, I caught a wave in July and headed for a race to the bottom.

Here’s when Fitbit entered my life and gave me a much-needed boost.

I couldn’t stay under 1470 unless I burned more calories. However, I couldn’t precisely track how much I burned with just my iPhone motion tracking. I simply didn’t have it on me all the time.

With Fitbit Flex, I was able to literally track myself 24–7. Without a heart rate monitor, it’s not as accurate but at least it gave me some guidance on burn rate.

Ultimately, it wasn’t the fact that I kept count which helped me achieve these changes but the fact that I had to transform my life to do it. Not only with my nutritional choices, but my approach to life changed. I learned to get comfortable with continuous disruptions of my routines.

What I learned: Hacking Habits should be your habit as well. Dare to try something different every now and then.

Sleep Debt

 

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After conquering my demons (or perhaps just silencing them), I turned my focus on perhaps the darkest frontier in tracking: Sleep.

Raising babies reminded me how vital a good night’s sleep is. Better yet, sleep deprivation is equal to waterboarding in terms of effective torture techniques.

I set out to find a method to properly measure my body’s battery levels. I foundSleepdebt to be a simple and straightforward way to accomplish this.

Sleepdebt uses the Fitbit API to pull in your numbers and calculate your charge in terms of time.

However, adding this minor metric to my arsenal of stats finally made me come undone. It meant wearing my Fitbit Flex to bed…shackled in my sleep.

I never wore a watch. My dear old Dad, God rest his soul, always insisted I wear one but Imay never yield. Yet I wore this wristband while asleep so I would not be a grumpy jerk while awake. After 131 days of sleeping with Flex, on February 22, I was finally set free.

What I learned: I’m much happier being Untethered

Unshackled

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In writing this article, I made some discoveries:

  • Counting calories actually taught me about nutrition i.e. what to eat and how much;
  • My data is dispersed and siloed across the web, but that’s adifferent agony;
  • Freedom encourages -not inhibits- my discipline.

In my pursuit of self-improvement, I discovered what metrics really matter to me and how I can measure it.

Build, Measure, Learn is not only the cornerstone of any lean startup but eventually for any lean life. We are Born and then we’ll Measure and Learn to stay Lean.

This post was originally posted by Legal Complex on Medium.

Seymour: Maybe I Was Wrong About Legal Wearables

Seymour: Maybe I Was Wrong About Legal Wearables 1192 601 Raymond Blyd

Maybe I was wrong about wearables because I needed to go beyond my comfort zone to see what’s around the bend. I too easily settled for limits. Seymour is the project name for one of the ideas that took shape during the Innovation Tournament and while it’s a technical challenge, it may not be entirely without merit and here’s why.

Business Intake made Easy 

I once attended an Intellectual Property audit for a niche software company to support their Intellectual Asset Management. We had an extensive paper questionnaire and preparation meeting to ensure our visit would be fruitful. The goal was to get as much of the questions answered without making the client feel like it’s an inquisition. When we arrived, it was a bit chaotic and nobody managed to get all the answers. We left with boxes of documents to help us finalize the form.

Modern day logic would dictate we would need some kind of database for the intake. Even better if it was a mobile app with just a checklist and we could divide the load across the team during our visit. It would help if we already had information pre-populated and we just needed to fill in the blanks. Looks good on ‘paper,’ right?

Well I believe in the last decade, our process thinking has resulted in convoluted systems. We used the wishful add-on: “it should be easy to use and intuitive” like a sprinkle of angel dust to make the core product usable. Assuming the core product, the database, iswhat it is all about. No, it isn’t because nobody can use an empty database or worse – outdated data. So the time of laborious data entries should be in our past.

Seymour, See, Save, Share

I suspect wearables will play a major role in this space. Wearables will be the fastest way to grow any database simply because data entry will be more convenient. Forbes reported this as the first useful Glassware and seeing their video, you might agree:

“Sullivan Solar Power …developed a Google Glass app that gives its field technicians “volumes” of electrical system data in a hands’ free, or close to it, manner—which I would imagine to be a welcome delivery mode for someone wrestling with heavy equipment on a rooftop.”

Being fed real-time contextual information in situations where it’s slightly awkward to break out the laptop and do desktop legal research seems extremely powerful. Only consuming information might not make it ‘killer’ for me but if you can combine it with creation it will be close. A quote from this Glass wearing president and creative director:

“…The thing I use it for the most is taking notes. I tap it and say, “Take a note,” and then a microphone shows up and it will accurately dictate everything I say for about 30 seconds. And then when I stop talking it sends it to Evernote. At the same time, if someone else is using Evernote, they can send the note to me and it will appear in my screen.”

sey1

First Look: Evernote for Google Glass

This maybe farfetched, but the possibilities of having a checklist as Glassware and just ‘nodding’ off the list would be quite cool. Better yet, just tapping your wrist will be even cooler:

Tick off checklists for groceries with the Pebble, which syncs to Evernote, for a hands-free shopping experience. Evernote Reminders are supported, so you’ll always have your notifications and to-dos close to you.

sey2

Evernote on the Go: Introducing Evernote for Pebble

If we just infuse the right legal context into these workflows, we can even make legal research fun again. Shopping for groceries is not that different from shopping for Intellectual Property, it can only be made more pleasant by the tools we use.

Going off the grid

There was one little caveat with wearables, actually any internet connected device: its needs an internet connection. Well maybe not. Let me introduce you to “Wireless Mesh Networking.” This enables device to device communication in a free-form, non-internet dependent way. And that’s almost perfect for having wearables talk to our phone – or each other. It’s one of the best kept secrets in the latest iOS 7 and what Google is betting on to extent wearables and even home automation.

Last year I just had a name and a notion. Now it’s slowly making sense and Seymour is my reminder to keep going beyond the bend.

It’s A Rebirth, Not A Reinvention of Law

It’s A Rebirth, Not A Reinvention of Law 1070 610 Raymond Blyd
You may have noticed a steady stream of stories surrounding the law and its need to reinvent. But actually it’s specifically targeted at the need to modernize the practice of law and the business model, which gave rise to a $300+/- billion empire. The law itself is complex and will stay that way for awhile – as long as human interaction and perceptions evolve. Yet, it always has been about solving consumer and business problems, not legal problems.

Reset Your Priorities for Clients 

I discovered an interesting graph in a survey done on Law Firm Knowledge Management Priorities. As the author duly noted:

 “The one consistent finding (and this is true even before 2012) is the respondents keep expecting (hoping?!?) to spend time on client-facing KM system but then do not.”

Another study went even further with an extensive dissection of law firm technology and found some astonishing figures in terms of investing in efficiency. When asked: What software does your firm use for experience management/tracking? 82% said: None. In the previous year it was 62%. These numbers conjecture thoughts of inward thinking.

However, one of reason lawyers choose to publish books, blogs, and tweets is to expose their expertise to drive new business. To get in touch with and track potential clients, measure reach, and effectiveness as counsel. Above all, hone their ability as problems solvers.

Revolutionize Your Relationship with Clients

Sometimes the solution might be as simple as creating new alliances with your customers by providing a better network to access legal expertise. Or just a promise to continuously improve your service by adopting industry standards for efficiency. There are way too many links to articles that discuss the evil of the billable hour and the persistent of lawyers to seed Fear, Uncertainty and Doubt (FUD) to generate more revenue. I believe it has tarnished the trust in this noble profession of being without prejudice.

 Reboot Your Focus on Client Problems 

A simple handshake might suffice instead of a 23 page contract with 14 page addendum because no contract will ever absolve you completely from any litigation. Yet, these tendencies have fueled an $88 billion latent market of DIY legal services. A market which is dynamically upscaling to the fortunate who can afford counsel. Even spawning innovated apps which bring us back to the humble beginnings: to solve real world problems in simple and clear language…and shake hands.

The Power of Privacy and The Value of Confidentiality

The Power of Privacy and The Value of Confidentiality 453 276 Raymond Blyd

Google’s Vint Cerf, who is recognized as one of “the fathers of the Internet,” stated “Privacy May Be An Anomaly.” Historically, he is right in some context. We used to bathe in the open and wore less and more revealing clothes in the past. Some won’t mind going back to those days but ever since humans acquired the ability to communicate it always had the option to do it in private. Moreover, confidentiality is the corner-stone of several business sectors such as Health, Legal and Finance. So the question is: as a professional, who will you trust?

Privacy

Snapchat – a service that provides self destruct photo messaging – turned down a reported$3 billion offer from Facebook. Whatsapp claims to have more users than Twitter and handles more messages than Facebook. Bear in mind that Twitter and Facebook are free and Whatsapp is not*. In Asia, Wechat and QQ combined rule the messaging airwaves with more than a billion users. All these social messaging services enable users to communicate much in the same way we use email and SMS. Better yet, social messaging challenges the connections we make by phone, email or SMS. A recent study by industry-analysts Informa indicated that by the end of 2013 OTT (Over The Top) messaging traffic should be twice that of traditional SMS texts, topping out at around 41 billion messages sent every day (compared to 19.5 billion sent via SMS). More importantly: I believe services like Snapchat are popular because they simulate a sense of privacy traditional communication use to provide.

trust3Confidentiality

One might suspect that the push for more privacy is driven by an older more conservative demographic. Actually, it is quite the opposite. Recent studies revealed teens are fleeing social networks while elders, the only growing group, are encouraging them to stay on and broadcast. So if those who share scatter, but the spectators multiply, it is likely that privacy backlash will lead a ‘Trust Revolution’. This is already evident in the legal industry were legal tech experts predict ‘security awareness’ to be among the top priorities for law firms in 2014. To be specific: maintaining confidentiality of client information will be the top priority for law firms according to this article. This is especially more pertinent where professionals rush to the clouds out of convenience. Thus the question is: who can you trust?

Trust

In a previous post, I touched upon Apple’s fingerprint technology as a valuable breakthrough which might have far-reaching implications in how we communicate. Imagine securing not only your phone but all your documents with a fingerprint instead of passwords orproperly identify parties you communicate with and have them sign with their hands instead of a John Hancock. While I’m truly grateful I’m still hesitant to completely place my faith in any one company that either needs to lock me in or lure me to reveal information for ads. Free is very attractive but my soul is priceless and I value a whisper among the trees as much as shouting from the rooftop. As a legal professional, I can imagine doing business with a company that understands my needs. As a Wolters Kluwer employee, I will always strive to secure the trust our customers place in us.

*Whatsapp is a subscription service.

Meet Bondrew: Our Future ‘Freestyle’ Lawyer

Meet Bondrew: Our Future ‘Freestyle’ Lawyer 2048 1036 Raymond Blyd

Freestyle Chess is a competition between humans, who are allowed, like in correspondence chess, to make use of any technical support for selecting their moves. Basically it’s an interplay between human intuition and computer calculating power to arrive at the best course of action. What if we had such advance algorithms similar to the chess paradigm, how would these system assist lawyers in picking legal strategies? And who would likely use them?

Freestyle
I’ve always been intrigued by the question how lawyers would use technology in the future. This interesting view of the future which mentioned the freestyle chess analogy reminded me once again: the future is already here, it’s just in camouflage. But to really understand the future of the legal profession I’d first needed a profile of a human (Who) using this advance technology and then look at the technology (What). I’ll will restrain myself predicting When this might happen.

Bondrew
Bondrew grew up somewhere in South America and has traveled the world. He is still always on the go and has never touched a desktop computer or worked in a traditional office. He received his law degree while attending an Technology & Law e-Curriculumof two years by following courses via MOOC* on his smartphone. He has never met his professors in person, yet managed to graduated “top of his class”. He majored in Advance Legal Networking which teaches the ability to leverage technology, peers, digital and tangible sources for legal solutions. He also passed the Litigation Predictions Bar** which automatically makes him eligible to litigate in all online jurisdictions***.

Future
He is not a lawyer in the traditional sense by any stretch but a trader and trafficker of legal information, in short a law information broker in a modern sense. He is adept at leveraging sources for information with technology and thus adds value to his legal practice. He’s able to scan the legal needs, deficiencies and risks of his clients and propose solutions in a matter of milliseconds. By continuously running simulations andquantitative analysis on different legal scenarios, he is able to adapt, predict and communicate his legal support in real time to clients.

Tools
Now if this is a possible future, which tools would he need? I’m hoping he would use the following:

  1. Zepp to network and connect legal sources to legal needs,
  2. Desh to update his legal practice and documents,
  3. Monocle for researching purposes,
  4. im·merse to assist with scanning and intake of new clients and predicting outcomes.

I’m wondering what Bondrew does in his spare time because he spends just 28 hours a week managing and growing his practice…

*A massive open online course (MOOC) is an online course aimed at unlimited participation and open access via the web. MIT, Stanford among many other esteem universities around world deliver them. read more here: http://www.openculture.com/freeonlinecourses

**Litigation Predictions Bar: by running digital simulations on actual and anticipated opposing counsel arguments one can predict in a non-jury civil law system, possible outcomes. It is a technique of preventing litigation and refining agreements. However, similar to chess, you’re also able to run actual litigation proceedings and be judged or settle them.

***I admit, it’s easy to fantasize about ODR but as a recovering lawyer it’s still hard to imagine a border less legal market.

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CYOS Divergence: How The Growth of Apps Bolsters The Complex

CYOS Divergence: How The Growth of Apps Bolsters The Complex 570 274 Raymond Blyd
Bring Your Own Device (BYOD) has taken root. In 2012, 38% of CIO’s expected to support personal devices. Now 82% of companies allow it and it’s posing new challenges for IT because along with these devices come a lot of new services in apps. All beguile you into accepting a new habit and immerse you. This has giving rise to the ‘Connect Your Own Service’ (CYOS) trend and its unintended consequences: a world more complex and disconnected which threatens to submerge you. Here’s why:

A Fog of Apps 
A glimpse into my computer life 2007-2013 :

  • I have downloaded over 900 apps in 6 years, a trend likely to accelerate due to the lowering prices of apps. Imagine doing this on a PC without running into a nasty virus and a tremendous bill.
  • I have journeyed through multiple operating systems and migrated from desktop to mobile.
  • I have moved most of my information into the cloud and choose software based on their cloud support and mobile clone.
  • I took approximately 7800 pictures and videos. The only category my wife beats me hands down.
  • Privately I’ve stop emailing anyone under the age of 70 and
  • I have shared more with my inner circle between the ages 14 and 70 than at any moment in our lives.

I have undoubtedly generated more data personally and professionally and…it’s liberating yet suffocating.

Say my name!
Each app or service I use will most likely ask me who I am. I will either have to remember my name(?!) from a previous encounter or make up a new and even sillier name. And then comes the dreaded password requirement which needs to be so strong its impossible to remember. I know there’s an app for that but my parents already gave me a name at birth and happily counted 10 little passwords. One company has smartly recognized this fact and hopefully I’ll try it this Christmas. Even though it isn’t infallible and can be hacked by my 4 year old, it’s far better than remembering 900 passcodes which are unbreakable with brute force attacks by global distributed networks. As beautifully presented in this dynamic visualization I suspect no company will ever be entirely safe from breaches.

A Forest of Data
Now the above doesn’t bother me as much as the disconnect between these services by creating silos. In previous posts I’ve mentioned losing information much to my chagrin. I’m already working on solving the bridge of cut, copy and paste and integrating tasks in a single workflow. But ultimately my aim is to dwindle the number of 900 apps. The disparate manner and ambition each service exhibit to solve my problem while struggling to incorporate my larger environment concerns me. Because I find they mostly ignore the context and intent I might have in harvesting and handling all my data and associated analytics.

If This Then What?
This problem has not gone unnoticed nor unexploited by others as even legal professionals have wandered into the cloud with Dropbox (58%), Google Docs (43%) and Evernote (23%). This is also reflected in their use of popular productivity mobile apps. However, these services only store my information but do not connect to my workflow. Moreover, they most likely ignore the intent of legal professionals. Now in order to get a handle on this divergence I starting mapping out my own information network and how it all connects based on how I use it. And then visualized my intent as a legal professional.

cyos1

Nowadays most services support some connections while some purposely block each other. I used RSS trickery or just simply emailing the service to connect my information. Lately I’m able to use smarter services that ‘cook up’ better connections. IFTTT is such a service which use “recipes” to help me reconnect. Even notable publishers like the NY Times have been getting in on the action. Its getting better but its less than ideal so my search continues.

cyos2As featured in DESH I would imagine creating rules such as: IF I receive news on Copyright Transfers I would

  • THEN save it to Monocle OR
  • THEN add a reminder in Zepp to email my client. OR
  • THEN update documents.

cyos3I have spend the first 26 years of my life learning, I’ve noticed spending the rest struggling to keep up with all I have learned. The internet serves to be an engine of convenience by connecting not diverging and we should continue to support that goal.

The Death of Legal Research on Desktop

The Death of Legal Research on Desktop 570 269 Raymond Blyd
I hear them…these voices all around me…whispering: they will never do legal research on a smartphone, the screen is too small! How can lawyers or any knowledge professional do research on a mobile device? These voices weren’t whispers 2 years ago, they were loud and clear and drove me to write about it. Mobile consumes and desktop creates, no if and’s or but’s. Now several events hopefully will exorcise these faint yet persistent notions and help us embrace our enlightened reality.

Extinction
While Health and especially Finance went full throttle in mobile, driven respectively by pure need and speed, other business markets have been slower to adopt. Yet, this anxious stance does not reflect reality: PC shipments will only be 20.6% of the total market of smart connected devices. Tablets are forecast to overtake PC sales entirely this Christmas. By 2017,total traditional PC devices are expected to drop to 13%, while tablets and smartphones will contribute 16.5% and 70.5% respectively to the overall market. Those that cling towards a PC oriented design strategy will face extinction just as the operating system and software needed to run it.

death2


Man your Stations!

These whispering spirits are often accompanied by the argument: Legal Professionals are different. Legal professionals spend between 40-50 hours on computers. Yet, they spend only 15 hours (30%) on research. Now here’s my question: if 70% on computers is not spent on research, than what are they doing? I presume emailing, drafting,scheduling or reading the news? I haven’t gotten my hands on studies to confirm this. But if so, do you really need a desktop for those “non research” activities?

Read/Write/Research
The answer is No, emailing doesn’t need desktops anymore and drafting is slowly but surely going mobile. This entertaining post asks lawyers to share their iPad home screen. I wasn’t surprised that a word processing app was pinned to their task bar. I can imagine that formatting in MS Word still is a challenge on any screen but its not impossible. Moreover, at the rate of consumer innovation we are just a few swipes away from full-blown word processing on mobile. That leaves us with just those 15 hours chained to desktops (or laptops). Now, why do these voices persist? Because designing legal research is still a challenge on small screens.

Exorcism 
Legacy that goes all the way back to the shift from print to online has left walls we cannot see beyond. While the consumer tech broke down barriers and completely conquered businesses to the point of being unethical in some cases. Signs of changing times have shown the wait is almost over. In all corners of Wolters Kluwer we are rethinking and redesigning research on any screen size and in all environments.

FULL DISCLOSURE: I started drafting this post in Simplenote while waiting for my car to get repaired. I copied it to the WordPress app to add links and formatting*. Links I saved while reading the web on my tablet and smartphone in Pocket. No desktops were harmed during the making of this post. So I hereby say farewell to my ghosts.
*Due some technical difficulties and app design issues formatting was finalized on desktop, but at least I tried 🙂

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