(Unique) Case
The starting point was looking at a typical ‘modern library’ that a knowledge professional would operate in and the tools they would use to solve a case. Most often they would use an internet connected PC accompanied by installed software to accomplish several tasks. Depending on the subject matter or phase in the research process, the professional would need to switch between several tasks and applications to accomplish their overall goal.
You the Platform
In the above examples, most of the used tools would have been developed with a focus on a specific set of tasks. It required a certain level of skill and knowledge to effectively operate these tools. The reason is that most were not developed with personalization or customizing in mind but rather adding enough features to accommodate the majority of projected uses. In short: they were not built around you but rather the perception of a task you would ultimately be forced to adapt to. The video below is the first in a series and presents the framework and fundamentals to try and change this paradigm.
Time magazine announced in 2006 the person of the year: You. Now let us start building products and services that are suitable for this magnificent person.